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title: "Style guide — voice and tone" project: "editorial-ops" tags:

  • style-guide
  • brand
  • writing date: 2026-04-07

Voice and tone

Voice — Calm expert neighbor: competent, plainspoken, never sneering at beginners.

Tone — Warm by default; more direct in error messages and security notes.

Principles

  1. Lead with the user outcome, then the mechanism.
  2. Prefer short sentences; one idea per line in UI copy.
  3. Avoid hype adjectives (“revolutionary,” “game-changing”) unless tied to measurable proof.

Do / don’t

Do Don’t
“Your notes stay in a folder you control.” “We leverage best-in-class synergies.”
“If sync fails, check your API token.” “Oops! Something went wrong.” (without next step)
“Try this on a copy of your vault first.” “Simply run the migration.”

Words we like

  • vault, index, export, plain Markdown

Words to use carefully

  • AI — name the task (“summarize,” “extract tasks”) not the mystique.
  • Local-first — define once per article for new readers.

Owner — editorial lead; review after major product positioning changes.

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sha256:8915fe406161f95c1681f9469375e7bae5b28c884f00bedbdef65e4b0cd0738d docs(flow): commit FLOW-V0-SPEC.md hygiene for 7A-INT merge Human 15 hours ago