voice-and-tone.md
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docs(flow): commit FLOW-V0-SPEC.md hygiene for 7A-INT merge
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title: "Style guide — voice and tone" project: "editorial-ops" tags:
- style-guide
- brand
- writing date: 2026-04-07
Voice and tone
Voice — Calm expert neighbor: competent, plainspoken, never sneering at beginners.
Tone — Warm by default; more direct in error messages and security notes.
Principles
- Lead with the user outcome, then the mechanism.
- Prefer short sentences; one idea per line in UI copy.
- Avoid hype adjectives (“revolutionary,” “game-changing”) unless tied to measurable proof.
Do / don’t
| Do | Don’t |
|---|---|
| “Your notes stay in a folder you control.” | “We leverage best-in-class synergies.” |
| “If sync fails, check your API token.” | “Oops! Something went wrong.” (without next step) |
| “Try this on a copy of your vault first.” | “Simply run the migration.” |
Words we like
- vault, index, export, plain Markdown
Words to use carefully
- AI — name the task (“summarize,” “extract tasks”) not the mystique.
- Local-first — define once per article for new readers.
Owner — editorial lead; review after major product positioning changes.
File History
1 commit
sha256:8915fe406161f95c1681f9469375e7bae5b28c884f00bedbdef65e4b0cd0738d
docs(flow): commit FLOW-V0-SPEC.md hygiene for 7A-INT merge
Human
15 hours ago